Service and support

Proper maintenance and servicing of fire extinguishers are key to their functionality and efficiency at use.

The importance of proper and quality maintenance is emphasized by the Fire Protection Act, and corresponding bylaws which prescribe the following actions and maintenance dates for fire extinguishers:

  • regular check every 3 months

  • periodical servicing at least once a year

  • internal examination at least every five years*

* every 2 years for devices older than 15 years, from the year of their manufacture

Regular check should be carried out by the owner of the device and it is his duty to do so, whereas periodical servicing and internal examination should be carried out solely by a person certified by the manufacturer and/or supplier of fire extinguishers

FIRE EXTINGUISHERS SERVICING

Apart from the production, one of the most important activities is the servicing of fire extinguishers. With a great number of certified servicers in locations Zagreb-Rakitje, Rijeka and Osijek, and 4 mobile servicing vehicles, we are the biggest servicing center for fire extinguishers in the Republic of Croatia.


Our servicing teams guarantee high quality of service and they use only original spare parts in accordance with the law, and the servicing itself is carried out within the time limits laid down in the Regulation on Fire Extinguishers and according to manufacturer's instructions.


Furthermore, thanks to our network of partners all across the Republic of Croatia, we can offer servicing in the territory of Croatia with one joint agreement. The Contracting Parties, apart from the priority in servicing periods, have other benefits in terms of discount on the rest of the product range, new-for-old replacement etc.

We hold the integrated certificate of the quality management (ISO 9001), environmental management (ISO 14001), and the health & safety management system (OHSAS 18001) for a number of years, which is another proof of the high-quality service that we offer to our current and possible future users.

We organize the collection and disposal of hazardous waste at certified concessionaires for our clients. By doing so, apart from the servicing itself, we can offer to our clients the complete service: from the sale of the device, through its regular maintenance to the disposal.

Feel free to contact us with full confidence. Whether you just need an advice, service or some of our products, be sure that we will always offer you the best solution!

SUMMARY OF ACTIONS TAKEN DURING PERIODICAL SERVICING AND INTERNAL EXAMINATION

PERIODICAL SERVICING OF THE DEVICES UNDER CONSTANT PRESSURE
  1. external inspection of the status and completeness of all parts of the device
  2. external inspection of the device's general condition with regard to the corrosion and damage
  3. inspection regarding the serviceability of the labelling and operating instructions on the device
  4. container propellant pressure relief and powder status check in terms of its flowability, appearance of lumps and foreign matters
  5. shaking the device in inverted position to shake the powder
  6. control of the pressure gauge correctness
  7. control of the seating surface of the valves, thorough cleaning of any impurities
  8. pulling out the fuse and re-sealing
  9. status check of the connecting pipe and nozzle with air blowing and mandatory replacement of the valve seal and other damaged or end-of-life parts
  10. check of the weight of extinguishing agents by weighing, and writing on an adhesive label, and gluing to the pipe of the device
  11. prescribed marking with the servicing label on the container body
PERIODICAL SERVICING
OF THE DEVICE WITH CARTRIDGE
  1. external inspection of the status and completeness of all parts of the device
  2. external inspection of the device's general condition with regard to the corrosion and damage
  3. inspection regarding the serviceability of the labelling and operating instructions on the device
  4. container propellant pressure relief and powder status check in terms of its flowability, appearance of lumps and foreign matters
  5. shaking the device in inverted position to shake the powder
  6. control of the pressure gauge correctness
  7. control of the seating surface of the valves, thorough cleaning of any impurities
  8. pulling out the fuse and re-sealing
  9. status check of the connecting pipe and nozzle with air blowing and mandatory replacement of the valve seal and other damaged or end-of-life parts
  10. check of the weight of extinguishing agents by weighing, and writing on an adhesive label, and gluing to the pipe of the device
  11. prescribed marking with the servicing label on the container body
INTERNAL EXAMINATION
OF FIRE EXTINGUISHERS
  1. in the case of the devices under constant pressure, pressure relief and opening of the container
  2. detailed dismantling of the shutter and the valve, check of the mechanism for activation and replacement of all seals
  3. check of pipes
  4. testing of connecting tubes in relation to the value of the test pressure of the container
  5. unloading the extinguishing agent from the container and check of:
    a) device with powder: powder status in relation to flowability, appearance of lumps and foreign bodies. The unusable powder is completely replaced with an equivalent new one. Powder sifting is not allowed. The mentioned actions are performed in a dry, enclosed space, in the shortest time possible, to avoid powder moisturing through the moisture from the air.
    b) device with a water-based extinguishing agent; turbidity of the extinguishing agent and mandatory replacement of foaming agent/additive every five years
  6. detailed internal examination of the container
  7. Charging of the device with new extinguishing agent:
    a) powder/entirely with old or new
    b) water/foam, completely new mixture
  8. before the powder recharge of the device container, a ring made from the corrosion-resistant metal is placed at the bottom of the container, with a year of the next internal examination is marked and it cannot be deleted.
  9. closing and sealing of the shutter
  10. prescribed marking with the servicing label on the container body

EDUCATION AND TRAINING OF SERVICERS


All interested candidates can apply through the application request, which needs to be filled out and sent to:

Ivan Stimac

ivan.stimac@pastor.hr 091/1999 212